When we say a unit is “refurbished,” we mean it’s restored to a dependable, clinically safe, like-new condition, inside and out. Here’s how our team does it.
What “Refurbished” Means at DuraPro Health
“Pre-owned” isn’t a downgrade. What that means is the chair or imaging system is taken through a full production process, not a quick cleanup or touch-up.
- 10,000 sq. ft. production floor dedicated to restoration
- 50,000 sq. ft. parts inventory for both current and legacy models
- Expertise across patient chairs, pans, cephs, CBCT, and more
If you’re comparing new vs. refurbished equipment, you can also browse our dental chairs and imaging systems to see how options differ.
Our 5-Stage Certification Process
Every chair, CBCT, panoramic, or accessory must pass all five stages before it’s cleared for delivery. Here’s the full breakdown, step by step.
1. Intake & Diagnostics
This is where we figure out exactly what the unit needs.
What we check:
- Structural integrity: Frame condition, weld points, and stress indicators
- Cosmetic condition: Cracks, discoloration, dents, wear
- Systems diagnostics: Boards, wiring, motors, hydraulics, tube heads, sensors
What you get:
A detailed restoration plan based on factory specifications and not guesswork.
Common question:
Do you accept equipment from trade-ins or office closures?
Yes, and every incoming unit is inspected the same way, regardless of where it came from.
2. Disassembly & Biological Safety
Here’s where we get inside the machine... literally.
What we do:
- Fully disassemble the chair or imaging system
- Perform a biological sweep (tubing, valves, soft materials, and any components that can harbor bacteria)
- Replace or repair non-functioning mechanical and electronic parts
- Pull OEM parts from our in-house inventory whenever possible
Why it matters:
This step ensures the equipment isn’t just mechanically sound, it’s clinically safe.
3. Mechanical & Electrical Overhaul
Now we rebuild the working core of the machine.
For Dental Chairs
- Rebuild hydraulic pumps
- Test and replace lift motors
- Verify smooth, quiet movement in base, back, toe board, and headrest
Browse comparable refurbished dental chairs if you want to see what final results look like.
For Imaging Systems (CBCT, Pan/Ceph, Sensors)
- Inspect and validate tube heads
- Test gantry travel and safety stops
- Examine wiring harnesses
- Confirm sensor condition and alignment
If you’re comparing systems, visit our CBCT category for specs and guidance.
4. Cosmetic Restoration & Customization
Once it runs perfectly, we make sure it looks the part.
What we restore:
-
Metal and chassis: Repainted and/or detailed to match OEM color standards
- Plastics: Repaired or replaced for a clean, uniform finish
- Upholstery: Recovered using your choice of standard vinyl or UltraLeather™
Want to refresh instead of replace?
Our upholstery kits allow you to give your dental chair that "New" Look. Our process is quick and easy. Learn more at: https://www.duraprohealth.com/upholstery-services
5. Calibration & Final QA
Here’s where we dial in precision.
For Imaging Systems
- Full calibration to ensure image clarity
- Radiation output checks
- Verification that focal spot and exposure measurements meet diagnostic standards
For Chairs
- Calibrate limit switches and programmable positions
- Re-test all motor functions under load
Final Dual Inspection
A point by point checklist covering:
- Cosmetic quality
- Mechanical movement
- Electrical safety
- Accessories and manuals
- Stress tests under real-world conditions
Only after this review is the unit certified.
White-Glove Delivery
Once the machine passes certification, we prepare it like high-value cargo.
- Secure packaging designed for sensitive equipment
- Transport by vetted dental-equipment carriers or our own team
- Inside delivery available upon request
Installation and/or room-planning support is always available.
The DuraPro Health Promise
Here’s what you can expect long-term:
- 1-Year Warranty on all certified refurbished equipment
- Lifetime Technical Support (phone or email)
-
Long-term parts availability thanks to our in-house inventory
Explore our Refurbished Equipment
Chairs | Operatory Packages | CBCTs | Panoramics | Pan/Cephs
The DuraPro Health Refurbishment Standard